Delivery

Delivery and Returns Details


Kiddymania® Loves the Planet and uses Biodegradable packing whenever possible*(*unless sent via suppliers directly and occasional orders which we are unable to earth friendly package).

 

UK Delivery rates:

 

Delivery rates for UK*

Standard postage

Despatched (working days)

Estimated delivery time(working days)*

Orders up to £10  

£1.75 (orders sent by royal mail)

Same or next working day

2-3 days after despatch via Royal Mail 48

Orders up to £30 

£3.95 

Same or next working day

2-3 days after despatch via Royal Mail 48

Orders over £30

FREE! 

Same or next working day

2-3 days after despatch via Royal Mail 48

 

Delivery rates for UK*

Express postage

Despatched (working days)

Estimated delivery time(working days)*

All orders

£4.95 (orders sent by royal mail)

Next working day

(orders before 9am despatched same day)

1-2 days after despatch via Royal Mail

All orders £6.50 Fully Tracked option via Royal Mail

Next Working Day

(orders before 9am despatched same day)

1-2 days after despatch via Royal Mail

 

We will despatch your order quickly but the delivery times are not guaranteed so please allow a reasonable time for your order to arrive. 

*Usual delivery times are a general guideline and may vary due to any circumstances which are out of our control. Once the orders have been passed to the delivery providers we are no longer responsible for delivery time. 

 We do not offer a guaranteed next day delivery, but if you chose the express delivery option this will be sent by Royal Mail 24 as opposed to the economy service of Royal Mail 48.  Fully tracked Express is sent via Royal Mail Tracked 24.

We endeavour to send orders paid for using the online payment service within 1-2 days of order, however, it is likely that your order shall be shipped quicker than this.

Items which are specially ordered or made to order may take longer to ship. Should this be the case, a note of expected shipping times are clearly marked upon the item.

Wherever possible orders will be sent is boxes and shall be pleasantly packaged inside in tissue paper, but some items which are unable to be boxed will be sent in secure mailing envelopes. Orders sent directly from the supplier may not be sent in mailing boxes, but their own packaging. 

In busy periods, if there is a very rare occasion where an item is sold out a close alternative may be sent on approval. Should you not wish to receive an alternative please put a note in the comments box at checkout.

Free delivery is for Standard U.K. orders over £30.

If the receiver of the goods is not available to at the time of the delivery it is the responsibility of the customer and not Kiddymania® to collect the parcel from Royal Mail or to arrange re-delivery.

 

Delivery shall ordinarily be made by  Royal Mail, however some larger items may be sent by courier. Tracking details will be provided wherever possible.

 

Collection from our premises

 

We are unable to offer a collection service from our premises.

 

International rates:

IMPORTANT

Please Note that we deliver to UK, Europe, and Worldwide with the Exception of America and Canada.

 

Italy has been banded as the same price as the Rest of the World as we have to send these orders by courier as standard airmail does not reach Italy.

Delivery rates for Europe except Italy

Standard Airmail

Orders up to £5

£4.95

Orders up to £10

£7.95

Orders up to £20

£12.95

Orders up to £40

£16.95

Orders over £40

 

£19.95

 

 

Rest of World outside Europe except USA.

If you can’t see your country on the drop down menu at checkout please email for this to be added on for you.

Delivery rates for Rest of World and Italy

Standard Airmail

Orders up to £5

£7.95

Orders up to £10

£9.95

Orders up to £20

 £14.95

Orders up to £40 £19.95

Orders up to £60

£24.95

Orders over £60

£29.95

 

 

 

Unfortunately we do not ship to USA

 

Please note : these postage rates apply to orders weighing below 2kg as this is the maximum weight allowable to be sent via Air Mail.
Should your order exceed 2kg extra postage charges may be incurred. You will be emailed with the extra cost should this situation arise.
Only Paypal or Shopify payment online secure payment methods are accepted from overseas buyers.  No international money orders etc. Prices on this site are charged in UK pounds sterling. Buyers abroad please note that Kiddymania® or Dollymania are not responsible for any conversion rates or charges to your own currency.

We are unable to send large items overseas. These items will be clearly marked.

Failure to pay for the correct postage will prevent your order from being sent.